FAQ

Below FAQ are some common concerns of our clients before purchasing.

We are both a factory and a distributor. We are located in China, the world's major handmade violin production base, where 70% of the world's violins are produced. We mainly export products to Europe, Australia and America. We also built an online store direct-to-consumer. Learn more about us

Buy products in our online store, transactions and funds are secured and regulated by Paypal, shopify and credit card agencies. Make transactions more secure.

Compared with eaby&amazon violin: in my humble opinion, there is no comparison. Our violins are all handmade, not machine-made. Our violins are real violins that can be played, not cheap VSOs or violin props.

Compared with other violin stores: there are some respectable competitors, but our prices are ex-factory prices and there is no celebrity endorsement fee, so you can buy better products for the same money in our store.

Read more why us

We ship all orders free of charge. But remote areas and large items require additional shipping. Learn more our shipping policy

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

We have charts for size guidance on every product page, or view instrument size guide
The main difference in the production cost of a violin is the production process and materials, more specifically the production experience and wood. A violin made by a master with more experience is more expensive; wood that has been air-dried longer is more expensive. Explore our craft

1. First rule: buy the most expensive within your budget, because the better the violin the more it will help interest.

2. For children, don't buy too expensive instruments, because after a while, you will need to change to a larger size violin, until 4/4.

3. Be wary of overpaying for “fame”.

We will notify you of the shipping number by email when your order is shipped. If you have obtained the shipping number, please click Order Tracking and enter your shipping number to check the real-time order status. Please note that sometimes there will be delays in the update of the courier company information.
Don't worry, please read Online shopping guide.

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Have any other questions? Contact Support